Telecom Management Solutions from NorthernTel allow low-cost rental of state-of-the-art telecommunications equipment as well as management, surveillance, maintenance and repair services.
Telecom Relay Solutions include:
Nortel Networks BCM system:
This hybrid system combines conventional and IP telephony applications.
Remote system management:
- 24/7 monitoring
- Add or remove features, change programs, add or remove users or modify their profiles, regular automatic updates and adjustment of features
- Manage saved profiles, welcome messages, etc., and restore them when required
- Preventive detection of problems and outages with guaranteed minimum downtime
- Detailed user and traffic reports
- Free trial period for added features
- Add or reposition users, or modify their profiles
- Equipment maintenance
- Defective equipment replacement
Advantages:
- Access to proven expertise. No need for specialized in-house staff.
- Less investment in telecommunications equipment (lease instead of purchase).
- All-inclusive (equipment, phones, maintenance) and easy-to-budget low monthly rate.
- Access to conventional telephone applications or advanced applications based on IP convergence.
- Scalable solution according to your company’s changing needs.
- Instant or gradual migration to IP telephony.
- Protection against equipment obsolescence.
- Smooth integration of remote geographical sites.
- Specialists provide 24-hour management and monitoring.
Choose the package that best suits your needs.
|
Packages |
Classic |
Intermediate |
Superior |
Includes: |
- IP technology convergent communication system
- Basic telephony applications
- Telephones
- Voice messaging
- Maintenance
|
- IP technology convergent communication system
- Basic telephony applications
- Telephones
- Unified messaging (email, voice messaging, fax)
- Maintenance
|
- IP technology convergent communication system
- IP telephony applications
- Telephones
- Unified messaging (email, voice messaging, fax)
- Maintenance
|
Advantages: |
- No purchasing of costly equipment
- Telecommunications management handled by specialists
- Protection against equipment obsolescence
- Scalable solution (addition of features)
|
- All the benefits of the Classic bundle +
- Productivity gains with Unified Messaging
|
- All of the benefits of the Classic and Intermediate bundles
+ - Centralized management: head office, subsidiaries, branches, warehouse and workers' homes
- No more long distance calling between linked sites
|
Ideal for: |
- Small businesses
- Professionals
- Entrepreneurs starting out in business
|
- Companies with employees or representatives on the road
- Companies that receive a lot of voice messages, email and faxes that need to be redirected
|
- Companies with more than one site to manage (subsidiaries, branches, warehouse, etc.)
|
Rate |
$25/month/user |
$30/month/user |
$35/month/user |
Telecom Management service requires high-speed Internet access with a fixed IP address or an IP address available at the customer’s site.
High-speed Internet access is necessary to ensure uninterrupted monitoring of the system as well as sufficient bandwidth to transmit certain configuration files. High-speed Internet access is not included in the monthly per-user fee and if required, it is billed separately.
Subscriptions to Telecom Management service are by contract for a minimum term of 3 or 5 years.
Subscription to this service requires a minimum of 5 users.