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Advanced Voicemail - Initialization

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Initializing advanced Voicemail

It’s important to initialize your new advanced Voicemail before using it and before configuring the Voicemail to E-Mail option.

IMPORTANT: This step must be done by phone, from your office.

To initialize your Voicemail, follow these steps:

1. From your office phone, pick up your telephone receiver and dial *98 (business Centrex subscribers, dial the first 3-digit of your phone number + 9005).
2. Enter your temporary password (which consists of your 10-digit telephone number).
3. Change your temporary password (PIN):
  • Choose a password with 6 to 15 digits (the new PIN must be different from the last one).
  • Dial it on your telephone keypad, and then press #.
IMPORTANT: This PIN may also be used as password for accessing Call Feature Manager through Internet.
4.

Record your name:

  • Press # at the end of your message.
  • Press 1 to change it.

 Or

  • Press # a second time to save it.
5. Choose option 1 for Personal greeting. The other possible options are:
  1. Personal greeting.
  2. System generated greeting that includes your name.
  3. System generated greeting that includes your telephone number.
  4. System generated greeting that includes neither your name nor your telephone number.
6. Record your Personal greeting (maximum 30 seconds).

Begin recording at the tone:

  • Press # at the end of your message.
  • Press 1 to change it.

Or

  • Press # a second time to save it.
Sample message:
“Hello, you have reached XXX-XXX-XXXX. We can’t take your call right now. Leave a message and we will call you back as soon as possible. Thank you!”
7. Press * (star) to exit; or follow the voice prompts to access your voicemail. Your Voicemail is now initialized.


Your Voicemail is now ready to answer your calls automatically. You will not have to repeat this operation unless you want to review your greeting.

 

See also:

Voicemail to E-mail:

Voicemail:

Call Management Services are available where technology permits.