Contact us
NorthernTel Business services
Phone
Monday to Friday 8 a.m. to 5 p.m.
Toll free: 1 800 360-8555 (Opens in the default phone client)
Online
Email us at business@ntl.nt.net and make sure you provide your full name and address, name of your company, and your phone number. We will contact you within the next 2 business days.
Timmins
NorthernTel
c/o Business Office
PO Box 1110
850 Birch St S.
Timmins ON
P4N 7J4
Repair Service and Technical Support
Call 1 800 360-8555 (Opens in the default phone client)
Or dial 611 (Opens in the default phone client)
For a remote assistance, one of our technicians can remotely make corrections and adjust your computer settings in order to solve your problem.
- Call 1 800 360-8555 (Opens in the default phone client);
- Enter your business phone number;
- Press 2 and 1 for technical support;
- A technician will provide you a private code for the Remote assistance tool.
Open the remote assistance tool window now. (Open in New Window)
Bell Mobility services
Phone
24/7 Technical support
Toll free: Call us at 1 888 832-7221 (Opens in the default phone client)
Online
Fill out the following callback request form (Opens in New Window).
For more information, see section: How to share a concern.
Cable Locating Service
Please call before you dig, since you could cut buried cable and interrupt telephone service for yourself and others, this could cause serious problems in case of an emergency. Please call Cable Locating at 1 800 400-2255 (Opens in the default phone client), preferably 72 hours in advance. We will be notified and will locate any cables in the area, at no charge.