Contact us

NorthernTel Business services


Monday to Friday 8 a.m. to 5 p.m.
Toll free: 1 800 360-8555


Email us at and make sure you provide your full name and address, name of your company, and your phone number. We will contact you within the next 2 business days.


c/o Business Office
PO Box 1110
850 Birch St S.
Timmins ON
P4N 7J4

Repair Service and Technical Support

Call 1 800 360-8555
Or dial 611

For a remote assistance, one of our technicians can remotely make corrections and adjust your computer settings in order to solve your problem.

  • Call 1 800 360-8555;
  • Enter your business phone number;
  • Press 2 and 1 for technical support;
  • A technician will provide you a private code for the Remote assistance tool.

Open the remote assistance tool window now.

Bell Mobility services


24/7 Technical support
Toll free: Call us at 1 888 832-7221


Request a callback by filling out the following form.

For more information, see section: How to share a concern.

Cable Locating Service

Please call before you dig, since you could cut buried cable and interrupt telephone service for yourself and others, this could cause serious problems in case of an emergency. Please call Cable Locating at 1 800 400-2255, preferably 72 hours in advance. We will be notified and will locate any cables in the area, at no charge.